How the internet changes Africa: Bookstore manager's view
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Mbali Mgquba is a Johannesburg-based bookstore manager who oversees her team's transition from an old-fashioned way of running to a small digital business.
In this video, she talked about how the team used social media to reach more customers and make their service more tailor-made and user-friendly.
Watch the video to gain a more in-depth understanding of how a small business adapts to the era of internet in Africa.