On Nov 10, employees from State Grid Hangzhou Power Supply Company paid a visit to Robam Appliances' factory in Hangzhou, Zhejiang province. They conducted voluntary inspection tours of the factory's packaging equipment, product research and development departments, transformer rooms and dedicated power lines in the workshops to know more about the electricity usage and load demands of the enterprise. This is to ensure that the company's production operation is in full swing during the Nov 11 and Dec 12 shopping periods.

During the visit, the staff members of the power supply company inspected the operational status of the electrical facilities on-site, optimized the power supply solutions based on their electricity consumption capacity and usage patterns, adjusted equipment power factors, optimized power distribution and effectively addressed the electricity demands and challenges.

"These days, our order volume has been significantly increasing, the production line is running day and night and the electricity load has surged. The professional inspection is very timely. Moreover, the professional guidance on electricity usage not only ensures production capacity but also enhances efficiency. This is a boon for our company," the head of Robam Appliances said.

The peak consumption seasons of Nov 11 and Dec 12 have arrived early, not only testing the operational capabilities and logistics speed of e-commerce platforms but also imposing higher demands on the power supply. State Grid Hangzhou Power Supply Company has made meticulous deployments and preparations in advance. They have strengthened communication with home appliance companies, conducted on-site visits and surveys in advance, understood the electricity needs and critical electricity peak points of the enterprises and tailored emergency supply guarantee plans. At the same time, the power supply company also organized staff members to visit distribution substations, live broadcasting bases and logistics warehouses. They conducted infrared temperature measurements and safety inspections on power lines, equipment and emergency power supply devices, conveyed issues and hidden dangers to the enterprises through notices, guided enterprise electricians to promptly rectify them and ensured safe electricity usage during the peak e-commerce promotion period.

Since the beginning of this year, State Grid Hangzhou Power Supply Company has made efforts to ensure electricity security, providing a responsive approach to enterprises' demands and guaranteeing efficient electricity usage within the company's system. Through inspections, they have tried to resolve all kinds of electricity-related demands such as energy costs, power supply quality and meter installations. In an effort to provide more convenient and high-quality power supply services to electricity customers, the company has committed to improving customer satisfaction and supporting high-quality local economic development with a robust power grid and quality services.