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useful numbers

name number
inquiry 96990
pudong airport
luggage storage t1:68346324
t2:68340076
lost&found t1:68346324
t2:68340417
hongqiao airport
luggage storage t1:22344553
t2:22381085
lost&found t1:22344553
t2:22381086

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Catering Services

Shanghai Airport International Aviation Food

Shanghai Airport International Aviation Food (SAIC) is a joint venture jointly funded with $5.3 million by the Shanghai Airport Authority and FRG in 1996. Located in Shanghai Hongqiao Airport, its production building sits adjacent to the international terminal and covers an area of 7,700 square meters. It has more than 300 employees and can provide 6,000 servings of food per day on average.

The company has designed and built aviation food production buildings following the highest international standards in the food catering industry. The entire production building is controlled by central air-conditioner, and the indoor temperature is maintained around 12 C. All food is produced in a completely isolated low-temperature working chamber. Whole sets of production equipment have been imported from the United States or Europe, including refrigerating rooms, bread rooms, hot kitchens, cold kitchens, elevating trucks and quick-freezing equipment.

The company has continued to improve food quality since its establishment and has made quality control a priority. Its food quality and hygiene have reached high-level international standards. The company has served as catering agent for international airlines (e.g., United Airlines, Northwest Airlines, Air France, KLM and Singapore Airlines) and more than 10 domestic airlines. It has been repeatedly praised by the aviation circle for its food quality.

In addition to adapting to the rapid development of the aviation transportation industry and satisfying aviation catering demand, the company has expanded into new businesses and provides various food and drinks for non-aviation industries. Its main customers include Starbucks, Pizza Hut, KFC, and Ikea among others.

As an aviation catering enterprise, the company has built a favorable reputation among customers with persistent, high-quality food. Modernized production facilities and high hygiene controls guarantee food safety and quality. Its quality assurance and safety procedures are based on HA and HACCP systems of food production. To ensure the products conform to the highest international standards, microbiology inspectors and all experiment personnel test every step of production and operation from acceptance of raw materials to production of cold and hot food. Temperature and quality tests also take place during loading and transportation. Detailed test data from every step of the production process is kept to guarantee food quality and safety. In this way, the company has won unanimous trust and praise from customers. 

Contact Us:

Address: No.2550, Hongqiao Road, Shanghai

Postal code: 200335

Tel: +86(21)62682277

Fax: +86(21)62680865

Gate Gourmet

Gate Gourmet is the world’s largest independent provider of catering and provisioning services for airlines and railroads.

We offer you: - Airline catering and last mile provisioning - Onboard retail solutions, a major driver of ancillary revenue - The same catering and provisioning services for non-airline customers: railway companies, lounges and business aviation.

Gate Gourmet was founded in 1992 from Swissair catering. In the 1990s, as part of the SAir Group of companies, Gate Gourmet grew through acquisitions, including the flight kitchens of Aero-Chef, SAS, Varig and British Airways.

Gate Gourmet was sold by the SAIr Group in 2002 and under private ownership the company underwent a major restructuring and refinancing. Following a number of acquisitions in 2006 and 2007, the gategroup brand was introduced in early 2008, providing an unprecedented product and service offering to the travel industry. In May 2009, gategroup was listed on the SIX Swiss Exchange.

Address: No.100, Linghang Road

Postal code: 201202

Tel: +86(21)68343363

Fax: +86(21)6834 3480

Web: www.gategourmet.com